Error reference · Critical
ERR-006: License key is malformed
The string you pasted isn't a valid license format.
What it means
A license key is a JWT — three base64-encoded segments separated by two dots. The plugin couldn't even parse what you pasted.
Fix it
- Make sure you pasted the license key, not the activation code (they are different — see ERR-003).
- Make sure you got the entire string from your purchase email; the third segment (after the second dot) is long and gets truncated by some email clients.
Still broken?
Email support@nereidalabs.com with the last 4 characters of what you pasted; we'll diagnose.