Error reference · Warning

ERR-002: License has expired

Your subscription period ended.

What it means

Your license has a valid_until date encoded in it, and that date is in the past. This happens for two reasons: (1) your subscription was cancelled and the period ended, or (2) we couldn't charge your funding source on the renewal date.

Fix it

  1. Visit /account/billing to check your subscription status.
  2. If the renewal failed, sign in to PayPal and verify your funding source (card, bank, or PayPal balance) is current.
  3. PayPal will retry the charge automatically; your license auto-renews on success.
  4. If you want to manually re-activate after a billing fix, click Renew now on /account/licenses.

Still broken?

Email support@nereidalabs.com.

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